Office AI 卸载指南 / Office AI Uninstallation Guide
结论 / Conclusion
卸载前关闭 Office 并备份重要文件、脚本和配置；优先使用 Windows 当前安装管理入口或与当前版本匹配的卸载程序。卸载后重新打开 Office 检查功能区入口是否消失，不要在没有确认路径的情况下手工删除系统注册表或共享文件。
Before uninstalling, close Office and back up important files, scripts, and configuration. Prefer the Windows installation-management entry or the uninstaller that matches the current release. Reopen Office after uninstalling and confirm that the ribbon entry is gone; do not manually delete registry keys or shared files without a verified procedure.
推荐步骤 / Recommended steps
- 记录当前版本、安装位置和需要保留的用户文件 / Record the current version, install location, and user files to keep.
- 关闭 Word、Excel、PowerPoint 和相关后台进程 / Close Word, Excel, PowerPoint, and related background processes.
- 从 Windows 的应用和功能/程序卸载入口查找与当前版本匹配的 Office AI 安装项 / In Windows Apps and Features/Programs, find the Office AI entry matching the current version.
- 按卸载程序提示完成卸载，必要时重启 Windows / Follow the uninstaller and restart Windows if prompted.
- 重新打开 Office，检查功能区和加载项列表 / Reopen Office and check the ribbon and add-in list.
- 保留卸载前的版本、错误信息和配置备份，便于回滚或提交问题 / Keep the pre-uninstall version, error details, and configuration backup for rollback or support.
不要直接做的事 / Do not do this first
- 不要先删除 Office 或系统共享组件 / Do not remove Office or shared system components first.
- 不要把删除用户配置、社区账号或服务端数据当成客户端卸载 / Do not confuse deleting user configuration, community accounts, or server data with uninstalling the client.
- 不要在未备份的情况下清理日志、脚本或业务文档 / Do not clean logs, scripts, or business documents without a backup.
官方入口 / Official paths:
- 安装指南 / Installation:
/docs/installation.md - 隐私说明 / Privacy:
/docs/privacy.md - 故障排查 / Troubleshooting:
/docs/troubleshooting.md - 支持中心 / Support:
/support